Broodle Engage
Omni-Channel Customer
Engagement Platform
Unify all your customer conversations from WhatsApp, Facebook, Instagram, Email, and more in one powerful platform. Deliver exceptional experiences at scale.
Connect All Your Channels in One Place
Manage conversations from every platform your customers use. One inbox, unlimited possibilities.
WhatsApp Business API
Official WhatsApp Business API integration for scalable customer communication
Facebook Messenger
Connect your Facebook Page and manage all Messenger conversations
Instagram DM
Respond to Instagram Direct Messages and story mentions instantly
Manage email support with shared inboxes and smart automation
Telegram
Connect Telegram bots for instant messaging support
LINE
Support LINE messaging for Asian markets
SMS
Send and receive SMS through Twilio integration
Website Live Chat
Embed live chat widget on your website for instant support
Everything You Need to Delight Customers
Powerful features designed to help you manage conversations, collaborate with your team, and deliver exceptional support
One Inbox for All Your Conversations
- View messages from all channels in a single dashboard
- Smart filters to organize by channel, status, or assignee
- Real-time message sync across all platforms
- Conversation threading for context
- Quick actions for common responses
- Mobile-friendly interface for on-the-go support
Unified Inbox
Sarah M.
Need help with order...
John D.
Love your products!
Mike R.
Invoice inquiry...
Intelligent AI Chatbots with Your Choice of LLM
Build sophisticated AI chatbots powered by leading language models. Create complex workflows with n8n integration for unlimited automation possibilities.
Multi-Model AI Support
Choose from OpenAI GPT-4, Google Gemini, Anthropic Claude, DeepSeek, Mistral, or bring your own LLM
Context Memory
AI remembers conversation history and customer context for personalized, natural responses
Visual Workflow Builder
Build complex AI workflows with n8n integration - create sophisticated automations without coding
Knowledge Base Training
Train AI on your documents, FAQs, product catalogs, and website content for accurate responses
Human Handoff
Seamlessly transfer complex queries to human agents with full conversation context preserved
Multi-Language Support
AI responds in 100+ languages with automatic translation for global customer support
Unlimited Automation Possibilities
Connect your AI chatbots to 400+ apps and services. Build complex workflows that trigger actions, fetch data, and create personalized experiences - all without writing code.
- Connect to CRMs, ERPs, and databases
- Trigger webhooks and API calls
- Process payments and orders
- Send notifications across channels
Conversations
Hi, I need help with my recent order
Thanks for the quick response!
When will my package arrive?
I love your products! Quick question...
Can I get a refund for this item?
Is this available in blue color?
Payment failed, please help
Great service, thank you!
Broodle Engage on Your Phone
Never miss a customer message. Download the Broodle Engage app for Android and iOS to access your unified inbox, respond to customers, and collaborate with your team - all from your mobile device.
Unified Inbox
Access all conversations from WhatsApp, Instagram, Facebook & more
Push Notifications
Get instant alerts for new messages and customer queries
Team Collaboration
Assign chats, add notes, and collaborate with your team
Quick Responses
Use canned responses and templates for faster replies
Simple, Transparent Pricing
Choose the perfect plan for your team. Scale as you grow with flexible pricing.
14 Days Free Trial
Starter
Perfect for small teams getting started
- Unified Omni-Channel Inbox
- 3 Team Members
- 5 Connected Channels
- 5,000 Contacts
- Basic Automation Rules
- Canned Responses
- Email Support
- No AI Chatbots
- No Custom Mobile Apps
Business
For growing businesses with multiple channels
- Unified Omni-Channel Inbox
- 10 Team Members
- Unlimited Channels
- 25,000 Contacts
- Advanced Automation
- 5 AI Chatbots
- Team Performance Reports
- API Access
- Priority Support
Enterprise
For large teams with advanced needs
- Unified Omni-Channel Inbox
- Unlimited Team Members
- Unlimited Channels
- Unlimited Contacts
- Advanced Automation
- Unlimited AI Chatbots
- Custom Integrations
- Dedicated Account Manager
- Custom Mobile Apps
- SLA Guarantee
Need a custom solution for your enterprise?
Contact our sales teamFrequently Asked Questions
Everything you need to know about Broodle Engage
Broodle Engage supports WhatsApp Business API, Facebook Messenger, Instagram DM, Email, Telegram, LINE, SMS (via Twilio), and website live chat. All channels are unified in a single inbox for seamless management.
Our AI chatbots are powered by leading LLM models including GPT-4, Gemini, Claude, and more. You can train them on your knowledge base, set up automated workflows using our visual builder, and they maintain conversation context for natural interactions.
Yes! With our Enterprise plan, we build fully branded Android and iOS apps with your logo, colors, and app name. These are published to the App Store and Play Store under your brand.
Team members can be assigned to specific conversations, add private notes visible only to the team, mention colleagues using @mentions, and track conversation history. Managers can view team performance reports.
We offer native integrations with Shopify, WooCommerce, Slack, HubSpot, Salesforce, Zoho CRM, and more. You can also use our API and webhooks for custom integrations, or connect 1000+ apps via n8n workflows.
Yes! We offer a 14-day free trial with full access to all features. No credit card required to start.
WhatsApp Business API has conversation-based pricing charged by Meta. These charges are separate from our platform fees and are based on your message volume and types (Marketing, Utility, Service, Authentication).
Absolutely! We provide free migration assistance to help you move your contacts, conversation history, and automations from other platforms like Intercom, Zendesk, or Freshdesk.
Still have questions?
Our team is here to help. Reach out and we'll get back to you within 24 hours.